Privacy policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from fnlhvn.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as:

  • Your web browser
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products you view
  • Websites or search terms that referred you
  • How you interact with the Site

We refer to this data as "Device Information."

We collect Device Information using technologies like:

Cookies – small data files placed on your device
Learn more or disable cookies

Log files – record actions on the Site (IP, browser type, ISP, pages, timestamps)

Web beacons / Tags / Pixels – track how you browse the Site

When you place or attempt to place an order, we collect information such as:

  • Name
  • Billing and shipping address
  • Payment info (credit card, PayPal)
  • Email address
  • Phone number

We refer to this as "Order Information."

"Personal Information" in this policy includes both Device and Order Information.

2. How We Use Your Personal Information

We use Order Information to:

  • Fulfill your orders (process payment, arrange shipping, send confirmation)
  • Communicate with you
  • Screen orders for fraud or risk
  • Offer product updates or promotions based on your preferences

We use Device Information to:

  • Prevent fraud (especially IP monitoring)
  • Improve and optimize our Site (analytics, marketing insights)

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us run our business:

We may also share information if required by law (e.g. legal requests or subpoenas).

4. Behavioural Advertising

We use your information to show you relevant ads.
Learn more here:
Network Advertising Initiative

Opt out options:

Facebook

Google

Bing

Digital Advertising Alliance

5. Do Not Track

Please note: We do not change our data collection practices when we detect a "Do Not Track" signal from your browser.

6. Your Rights (EU Residents)

If you live in Europe, you have the right to:

  • Access your personal data
  • Request corrections, updates, or deletion

We process your data to fulfill orders or for legitimate business needs.
Note: Your data may be transferred outside Europe (e.g., to Canada or the U.S.).

7. Data Retention

We store your Order Information unless you ask us to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, legal obligations, or operations.

9. Contact Us

If you have questions or want more information:

Email: info@fnlhvn.com
Address:
LLC (Godo Kaisha) FINAL HEAVEN
2-2-15-942 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan